1. INTRODUCTION

Welcome to www.wivora.in (including its mobile website) (collectively, the “Website”), owned and operated by Wivora Wellness Private Limited (hereinafter referred to as “Wivora”, “Company”, “we”, “our”, or “us”).

By accessing, browsing, or using our Website and services (“Services”), you (“User”, “you”, or “your”) agree to comply with and be bound by these Terms & Conditions, along with our Privacy Policy and other applicable policies (collectively, the “User Agreement”).

If you do not agree with any part of these terms, you must not use our Website or Services.

We reserve the right to update or modify these terms at any time without prior notice. Continued use of the Website constitutes your acceptance of such changes.

2. SERVICES

Our Services include:

  • Sale of fitness and wellness supplements such as pre-workout, BCAA, plant protein, and creatine
  • Website features, content, and tools
  • Customer support and related services

All content on the Website, including text, images, graphics, and product information, is owned or licensed by Wivora and is protected under applicable laws.

3. ELIGIBILITY

You must be at least 18 years of age to use this Website.
By using the Website, you confirm that:

  • You are legally capable of entering into a binding agreement
  • You will use the Website only for lawful purposes

We reserve the right to suspend or terminate access if these conditions are violated.

4. ACCOUNT & USER RESPONSIBILITY

To access certain features, you may be required to create an account. You agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of your login credentials
  • Be responsible for all activities under your account

Wivora is not liable for unauthorized use of your account.

5. PRODUCTS & USAGE

Wivora offers supplements intended to support fitness and wellness goals.

  • Products are for personal use only and not for resale
  • Results may vary from person to person
  • Product descriptions are for informational purposes and may not be exact representations

6. HEALTH DISCLAIMER

Our products and content are not intended to diagnose, treat, cure, or prevent any disease. Always consult a qualified healthcare professional before using supplements, especially if you have a medical condition or are on medication.

7. ORDERS, PAYMENTS & PRICING

  • All purchases are subject to availability and acceptance
  • Prices may change without prior notice
  • Payments are processed via secure third-party gateways
  • You confirm that you are authorized to use the selected payment method

We reserve the right to cancel orders due to pricing errors or suspected fraud.

8. SHIPPING & DELIVERY

  • Products are delivered through third-party logistics partners within India
  • Estimated delivery timelines are indicative and may vary
  • Delays due to external factors (weather, logistics, etc.) are beyond our control

Returns and refunds are governed by our Return & Refund Policy.

9. INTELLECTUAL PROPERTY

All trademarks, logos, content, and materials on the Website are the property of Wivora. You may not copy, reproduce, distribute, or exploit any content without prior written permission.

10. PROHIBITED USE

You agree not to:

  • Use the Website for unlawful activities
  • Upload harmful or misleading content
  • Attempt unauthorized access to systems
  • Interfere with Website functionality

Violation may result in termination and legal action.

11. LIMITATION OF LIABILITY

Wivora shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits, data, or business
  • Issues arising from the misuse of products
  • The inclusion of any Products or offers on the Website at a particular time does not imply or warrant that the Products or offers will be available at any time.
  • Any claim must be made no later than sixty (60) days from when the event giving rise to liability first occurred.

Use of the Website and products is at your own risk.

12. SITE PROVIDES NO MEDICAL ADVICE

The content published on this website is intended solely for educational and informational purposes and does not constitute medical advice, diagnosis, or professional healthcare services. The information provided is not intended to: (i) be relied upon for medical treatment or medication; (ii) be comprehensive or exhaustive; or (iii) apply to any specific individual’s medical condition.

Users are advised not to use the information on this website for diagnosing or treating any health condition. For personalized medical advice, please consult a qualified and licensed healthcare professional.

Use of this website does not establish a doctor – patient relationship between you and Wivora or any of its contributors.

Neither Wivora, its employees, nor any contributors endorse or recommend any specific tests, products, or procedures that may be mentioned on the website. All content is provided on an “as is” basis without any express or implied warranties. While efforts are made to ensure accuracy, the information may contain errors or omissions, including typographical inaccuracies.

Wivora makes no representations regarding the outcomes or results derived from the use of the information available on this website. Your use of the website, its content, and any reliance on the information provided is entirely at your own risk.

To the fullest extent permitted by applicable law, Wivora and its contributors disclaim all liability for any injury, loss, or damage incurred as a result of the use or misuse of any information, techniques, or materials presented on this website.

12. PRIVACY

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your data.

13. TERMINATION

We reserve the right to suspend or terminate your account or access to the Website at our discretion, especially in cases of policy violations.

14. GOVERNING LAW

These Terms & Conditions are governed by the laws of India, and any disputes shall fall under the jurisdiction of the courts located in Jaipur, Rajasthan

15. CONTACT US

For any queries or concerns:
📧 Email: Support@wivora.in
📞 Phone: +91-89556 44633